FREQUENTLY ASKED QUESTIONS
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Ordering, Editing & Delivery FAQs
What countries do you provide health and safety manuals for? OHS Safety Manuals provides professionally developed workplace health and safety manuals and documentation for businesses in Australia, New Zealand, the United Kingdom, Scotland, Wales and Ireland. Our international products use the workplace safety terminology and regulatory framework applicable to the selected jurisdiction. How quickly will I receive my safety manual? Our downloadable safety-manual products are digitally delivered, eliminating international shipping and allowing businesses to access their purchased documentation electronically. Does my safety manual template need to be updated every year? No. Your health and safety manual will only need to be updated if there has been a major ohs regulation change in your country - for a particular topic. Regulation changes do not happen as often as you may think. You may not see any major regulation changes for many-many years (10+ years). However, if for any reason there is a major regulation change in your country - and one of your manual policies will require an edit - our team will email you many months ahead to give you a heads up! We will send you the new regulation requirements and editing your manual will only take a few minutes. What happens to my safety manual in 2028? Will I need to repurchase a new manual? No. There are no recurring fees or expiration dates. You are purchasing an unlocked, fully customizable Microsoft Word (.docx) file for your company. You can modify dates, tweak safety programs, and update policies internally whenever needed without repurchasing. Do you ship physical safety manuals internationally? Our international safety manuals are digital products, so physical shipping is not required. Can I edit the safety manual after purchasing it? Yes. Our editable products allow you to add your business name, workplace information, responsibilities and other company-specific information. Our international safety manuals are provided as fully editable Microsoft Word documents, allowing businesses to add company information and customise applicable policies, procedures, responsibilities and workplace-specific information. Can I reuse the manual as my business changes? Because the documentation is editable, businesses can update their manual as operations, personnel and workplace information change. Businesses remain responsible for reviewing their documentation when legislation, workplace hazards or operational requirements change. How do I know which international safety manual to purchase? Choose the manual based on the country or jurisdiction where your business operates, your industry and the type of workplace safety documentation required. Are the safety manuals suitable for contractors and construction companies? Yes. We provide workplace safety documentation for contractors, subcontractors, construction companies, general industry and other businesses. We also offer products specifically designed around construction and contractor safety-documentation requirements. Is it safe to use my credit card and purchase your on-line digital safety programs from your website? Yes, it is absolutely 100% safe. Your personal and credit card information is very safe at ohsmanuals.com and we take site and data security as a serious issue. The ohsmanuals.com website uses a SSL secure connection and 128-bit encryption to ensure that your data is secure. With regards to the safety and privacy of your credit card, we've implemented a state-of-the-art e-commerce solution for ohsmanuals.com. Our site offers strong security by encrypting your credit card information in such a way that it is not accessible by employees within OHS Safety Manuals International, or by anyone who would try to compromise the security of ohsmanuals.com. As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general. When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store. If you still do not feel comfortable purchasing online - no problem - just email us and one of our customer service representatives can process your payment over the phone. What forms of payment does OHS Safety Manuals International accept? We accept credit card payment over our secure website or over the phone. We accept Visa, Master Card, American Express, Discover and JCB. There is also an option to pay using PayPal, however this transaction can only be made through the phone with our customer service representatives. For Paypal payment option please contact us. How can I get help choosing the correct safety manual? Need Help? Email Us: [email protected] — Worldwide Online Service & Support Australia WHS Manual FAQs What does WHS mean in Australia? WHS means Work Health and Safety. WHS is the terminology used throughout most Australian jurisdictions for laws, policies, procedures and systems designed to protect the health and safety of workers and other people at workplaces. What WHS legislation applies in Australia? Australia's states and territories administer their own workplace health and safety legislation. The model WHS laws developed by Safe Work Australia form the basis of WHS legislation implemented by the Commonwealth and most states and territories, although jurisdictional differences can apply. Victoria operates under its separate Occupational Health and Safety Act 2004 framework. What is an Australian WHS Manual? An Australian WHS Manual provides an organised system of workplace health and safety policies, procedures, responsibilities, risk-management processes and supporting documentation that can be customised for a business. Do you provide WHS Manual Templates for Australia? Yes. OHS Safety Manuals provides editable WHS Manual Templates, WHS Management Plans, Construction WHS Management Plans, Site Specific Safety Plans and workplace safety documentation for Australian businesses and contractors. What is a WHS Management Plan? A WHS Management Plan documents how workplace health and safety will be managed, including responsibilities, consultation arrangements, risk-management processes and other applicable safety procedures. Specific requirements depend on the workplace, project and applicable Australian jurisdiction. Do you provide Construction WHS Management Plans? Yes. We provide editable Construction WHS Management Plans and construction safety documentation for Australian contractors and construction businesses. Can Australian contractors use the documentation for tenders and contract bids? Our WHS manuals and management plans provide organised workplace safety documentation that may assist businesses responding to contract and tender safety-documentation requirements. Contractors should check the particular tender, client and jurisdictional requirements before submitting documentation. Are WHS requirements identical throughout Australia? No. Australian states and territories administer their own WHS/OHS legislation, and jurisdictional differences exist. Businesses should ensure their completed documentation reflects the legislation and requirements applicable to their workplace and location. New Zealand HSWA Health & Safety Manual FAQs What does HSWA mean in New Zealand? HSWA means the Health and Safety at Work Act 2015, New Zealand's primary workplace health and safety legislation. What is a New Zealand Health and Safety Manual? A New Zealand Health and Safety Manual provides organised workplace policies, procedures, responsibilities and risk-management documentation that businesses can customise for their operations under New Zealand's workplace health and safety framework. Do you provide HSWA Health and Safety Manual Templates for New Zealand? Yes. We provide editable New Zealand Health and Safety Manual Templates and workplace safety documentation for businesses, employers and contractors. Who regulates workplace health and safety in New Zealand? WorkSafe New Zealand is New Zealand's primary workplace health and safety regulator and performs functions established under the Health and Safety at Work Act framework. Can New Zealand businesses customise the manual? Yes. Our editable documentation allows businesses to customise company information, responsibilities, procedures and other workplace-specific information. United Kingdom Health & Safety Manual FAQs What is the main workplace health and safety legislation in Great Britain? The Health and Safety at Work etc. Act 1974 is the primary occupational health and safety legislation covering Great Britain, supported by additional health and safety regulations. Do you provide Health and Safety Manuals for UK businesses?Yes. We provide editable UK Health and Safety Manuals, workplace safety policies, procedures and supporting documentation for businesses, employers and contractors. What is included in a UK Health and Safety Manual? Depending on the product selected, documentation may include health and safety policies, responsibilities, risk-management procedures, emergency procedures, accident reporting, workplace inspections and supporting forms. Are UK Health and Safety Manuals editable? Yes. The documents are provided in editable format so businesses can customise their company details, responsibilities, workplace procedures and other applicable information. Scotland Health & Safety Manual FAQs Do you provide Health and Safety Manuals for Scotland? Yes. We provide editable Health and Safety Manuals for businesses, employers, contractors and construction companies in Scotland. What principal health and safety legislation applies in Scotland? Scotland is covered by the Great Britain occupational health and safety framework, including the Health and Safety at Work etc. Act 1974 and applicable regulations. Is Scotland covered by the same Health and Safety at Work Act as England and Wales?Yes. The Health and Safety at Work etc. Act 1974 applies across Great Britain, including England, Scotland and Wales. Can Scottish businesses customise their Health and Safety Manual? Yes. Our editable documentation can be customised with the company's information, workplace responsibilities, procedures and other business-specific information. Wales Health & Safety Manual FAQs Do you provide Health and Safety Manuals for Wales? Yes. We provide editable Health and Safety Manuals for Welsh businesses, employers, contractors and construction companies. What principal workplace health and safety legislation applies in Wales? Wales operates within the Great Britain workplace health and safety framework, including the Health and Safety at Work etc. Act 1974 and applicable supporting regulations. Is the Health and Safety at Work Act applicable in Wales? Yes. The Health and Safety at Work etc. Act 1974 applies throughout Great Britain, including Wales. Can businesses in Wales customise their safety manual? Yes. Our editable health and safety documentation allows Welsh businesses to customise company information, responsibilities, procedures and applicable workplace information. Ireland Safety Statement & Health and Safety FAQs What is the main workplace health and safety legislation in Ireland? The Safety, Health and Welfare at Work Act 2005 is central to Ireland's occupational health and safety framework. It establishes duties relating to workplace safety and health, including risk assessment and Safety Statements. What is a Safety Statement in Ireland? A Safety Statement is a written document setting out how an organisation will manage workplace safety and health. It is based on the identification of hazards and assessment of workplace risks. Do employers in Ireland require a Safety Statement?Irish employers are required to prepare a written Safety Statement based on workplace hazard identification and risk assessment under the Safety, Health and Welfare at Work Act 2005. What should an Irish Safety Statement address? An Irish Safety Statement should address the organisation's workplace risks and arrangements for managing safety and health, including applicable protective and preventive measures, responsibilities, emergency arrangements and other workplace safety procedures. Do you provide Safety Statement Templates for Ireland? Yes. We provide editable workplace safety documentation for Irish businesses, employers and contractors that can be customised to reflect the organisation, its activities, hazards, risk assessments, responsibilities and procedures. Is an Irish Safety Statement the same as a generic safety manual? Not exactly. Safety Statement has a specific meaning under Irish workplace safety legislation. Businesses operating in Ireland should use documentation appropriate to Irish requirements rather than simply substituting a generic safety manual developed for another country. |