FREQUENTLY ASKED QUESTIONS
CANADA  I  ​​UNITED KINGDOM  I  SCOTLAND  I  IRELAND  I  AUSTRALIA  I  NEW ZEALAND

​Health and Safety Manual & Plan Templates

In what countries does OHSMANUALS.com provide their health and safety services?
We proudly offer our services in the form of company health and safety programs, manuals, plans and training services for businesses in the Canada, Australia, United Kingdom, Ireland, New Zealand and Scotland. All our health and safety manual templates have been designed to comply with each country's particular health and safety regulations.

IRELAND

CANADA

UNITED KINGDOM

AUSTRALIA

NEW ZEALAND

SCOTLAND & WALES

​What are the benefits of purchasing a health and safety manual for my business?
There are many benefits of ensuring a proper health and safety program is implemented within your business, such as:

1. ​It is the law across every state/province in Canada, Australia, United Kingdom, Ireland, New Zealand and Scotland. ​​Every business is required by legislated your country's OHS LAW, in each state, to have a written occupational health and safety manual in place. Failure to comply with health and safety regulations in any province or state, can result in very expensive and hefty fines, penalties, sanctions and stop work orders by local government safety officers.
2. A written health and safety program can provide tremendous benefits during your contract bids. Large contractors will require smaller sub-contractors to have a written health and safety program in place. In fact, sub-contractors who have a OHS program in place are usually on top of the selection list with large contractors. Consider your purchase a wise investment!
3. A written health and safety program will also assist in reducing or eliminating minor to serious injuries, sickness, or even death, in the workplace. This program will also be your protection and due diligence in court, if ever required. Remember, it's better to have something in place, rather than nothing! And most importantly, your employees will feel cared for and protected from risks in the workplace which in return will ensure a more positive work environment along with increased production.​

How can I purchase one of your safety manual templates?
It's very easy. Scroll down the webpage you are looking to purchase the safety template from and click on the BUY NOW button. Once you place your purchase an MS WORD format copy of the manual including forms will automatically be sent to your email address. From there all you need to do is add in your company LOGO and company NAME into the program (instructions are provided). Ensure you spell your email correctly when placing your order. If for any reason upon purchase you do not see the templates in your email inbox, no problem, just contact us and we will immediately email you a copy.

Can I edit my safety manual template?
Yes You can! Upon successful purchase you will receive your safety manual template in MS WORD format, which means you can edit your document at anytime. The table of contents is also automatically adjustable.

Will you insert my logo and company name into the template for me?
Yes we will! After you place your purchase, please email us ([email protected]) with your order number, logo and company name. One of our staff will happily develop this for you and email you your completed safety manual within 1 business day.

​What if your safety manual template has a policy in it that does not apply to my business, can your template still work for my business?
Absolutely! If for any reason our template has a policy within it that does not apply to your business, simply delete it from your manual. Once you have deleted the policy, simply update your table of contents (we have provided you with instructions on how to do so) . 

What is included with my Template upon purchase?
Each safety program template we offer has been developed in accordance with each state/province across Canada, Australia, United Kingdom, Ireland, New Zealand and Scotland. So for example, if you purchase the UK safety manual template then that template has been designed to meet with UK HSE regulations. If you purchase the Australia safety manual template then that template has been designed to meet with Australia WorkSafe regulations, and so on for each particular province.

You will receive your safety program template in MS WORD .doc format; which means you can make edits, changes or additions to your program at anytime. You will receive customization instructions in PDF format which will clearly outline how to insert your company logo to each page, how to change your title page picture and how to insert your company name into the entire document in just a few clicks of a button (YOU DO NOT NEED TO MANUALLY INSERT YOUR COMPANY NAME PAGE BY PAGE) - our instructions will outline how to do this for the entire document; very quickly.

I have a very small company. Do I really need a safety plan?
According to OHS regulations and standards across Canada, Australia, United Kingdom, Ireland, New Zealand and Scotland, all businesses must have a written injury and illness prevention program in place. It's the LAW and the law mandates that all businesses, regardless of their size or industry, must have a written safety manual in place specific to their operations. If your safety manual or plan is not in writing and properly implemented - your company is in violation of the regulations. Failure to not have a safety and health program at your workplace may result in hefty fines, penalties, citations or stop work orders from local compliance officers. These compliance officers can show up at your business door steps at anytime and without any warning. So our best advice to you is, be prepared and be compliant with the law - in case a government officer does decide to inspect your workplace. 

Is it safe to use my credit card and purchase your on-line digital safety programs from your website?
Yes, it is absolutely 100% safe. You can read our security policy here. Your personal and credit card information is very safe at ohsmanuals.com and we take site and data security as a serious issue. The ohsmanuals.com website uses a SSL secure connection and 128-bit encryption to ensure that your data is secure. With regards to the safety and privacy of your credit card, we've implemented a state-of-the-art e-commerce solution for ohsmanuals.com. Our site offers strong security by encrypting your credit card information in such a way that it is not accessible by employees within OHS Safety Manuals, or by anyone who would try to compromise the security of ohsmanuals.com.

​As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general. When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store. If you still do not feel comfortable purchasing online - no problem - just give us a call or email us and one of our customer service representatives can process your payment over the phone.

What forms of payment does OHS Safety Manuals accept?
We accept credit card payment over our secure website or over the phone. We accept Visa, Master Card, American Express, Discover and JCB. There is also an option to pay using PayPal, however this transaction can only be made through the phone with our customer service representatives. For Paypal payment option please contact us.
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​If we purchase one of your online digital health and safety manuals how can I customize it myself to meet with my industry i.e. construction?
On each of our purchase website pages (buy now option) we have outlined in detail as to the contents of your health and safety manual in the form of policies, procedures and forms. If for any reason certain policies or procedures are not available in our ready to buy online programs - you can purchase separate policies from us at a very reasonable rate. Or the other option for you would be for us to customize your health and safety manual at a separate cost.  Contact us for a quotation.

​What is you return policy on online purchases?
You can view our return and refund policy here. If you still require more information please contact us at anytime.

Once I purchase my online program, do I get my health and safety program in paper or electronic version?
You will receive your safety program in electronic MS Word format only. All documents are created in Microsoft Word so you can edit them to suite your specific requirements. The templates are delivered to your provided email address immediately upon purchase. Our custom safety programs are sent to you via email or a download link depending on the size of your program.

How long does it take to get my documents after I purchase them?
Template: An electronic MS Word format of your safety program manual template (or other purchased policies and procedures) is delivered immediately to your provided email address upon purchase by way of a download link.

Custom Program: The customized health and program manuals are delivered usually within 1 to 2 weeks from the time we get the answers to our customization questions/requirements form back from you. This program is delivered to by you email upon purchase of the custom safety program manual in PDF and MS Word files. We will send you an invoice based on our quotation agreement at the end of the project. All invoices are due within 15 days from the date on the invoice.

have other questions? contact us